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Customer Support


Context Help

If you lose your way inside our web hosting Control Panel, the very first step you should take is to push the Help button, which is present on each page. A pop-up window will appear. It includes comprehensive info about all the operations that you can carry out on the given page. Each context menu shows up on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast assortment of educational video clips illustrating how to work with our hosting Control Panel. They're created for those of you who would like to see how things are being done rather than just reading articles. In this way, anyone can swiftly become familiar with our hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the solution you need, take a glimpse at our extensive FAQ section, which covers questions asked by actual persons and offers real solutions. We regulary update our FAQ database with new entries in an attempt to embrace all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions section either, you can touch base with our fantastic team of customer service technicians available 24x7 and eager to assist you with any query. Each trouble ticket you send will be responded to within 1 hour (the average response time is just twenty minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 201196

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com